Helpdesk
Welcome to the Helpdesk Dashboard! From here, you can start interacting with your clients by sending them emails and responding to the emails sent by them. You can also quickly see the MIS w.r.t. the tickets started by you, the tickets you are working on, and the tickets that have no owner. Click here to view the step-by-step screenshots on how to use the Helpdesk ticketing system.
Pending Tickets assigned to you older than 24 hours (you are working on this ticket)
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Unassigned Tickets (pick up a ticket if you start to work on it)
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